Payment Method

PAYMENT METHODS

At ICShello, we accept all major credit cards. Full payment is required for your order to be processed.

Your personal data is handled in accordance with applicable data protection law and in accordance with the information in CC-AVENUE privacy policy.

Our payment system has 2048 bit encryption and secure servers so that you can have a secure shopping experience.

Your credit card information is not processed through or stored on ICShello servers, and no information is ever released to a third party. ICShello reserves the right to make changes in our policies at any given time. Notification of such changes will be posted on this page.

If you have any questions or comments about any of our policies, please contact us.

All prices listed on site are in AED.

RETURNS & CANCELLATIONS

Quality is a value we guarantee. If you receive our product from us that is damaged or defective, please email us here.

RETURN POLICY

New, unworn items can be returned to ICShello within 3 days of delivery.

CANCELLATION POLICY

If you wish to cancel an order, please contact our Customer Service Team.

Once your order has been submitted, we immediately begin to process your items. If you would like to cancel a custom purchase, the restocking fee is 30 percent of the total amount of the item.

Once your order has been submitted, we immediately begin to process your items. If you would like to cancel a custom purchase, the restocking fee is 30 percent of the total amount of the item.

ICShello reserves the right to make any amendments to this policy at any time. Notification of any changes will be published on this page.

If you have further inquiries about this or other policies, please contact us here.

SHIPPING INFORMATION

SHIPPING METHODS

All prices listed on site are in AED.
METHOD
ESTIMATED DELIVERY
No Rush? Shipping Delivery
Arrives 3-4 business days after packaging
*All our packages are fully insured, and estimated delivery described above applies to orders shipped within the continental United Arab Emirates. The estimated delivery mentioned above for shipping include packaging time.
Each customer is responsible for any customs charges that may be applied to international shipments. ICShello has no control over these charges and is not responsible for any actions taken by customs or delivery services.

ADDRESS INFORMATION

It is the customer's responsibility to provide us with a correct and complete shipping address.

If your shipping address is different from your billing address, please specify this during checkout.

SHIPPING NOTIFICATION

When your order ships, you will receive a Shipping Notification email.
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.

ESTIMATED SHIPPING

The estimated shipping date is based on the selected purchase products. Shipping dates are based on business days and they do not include weekends and holidays.
Special orders may have a longer processing and manufacturing time frame.
*If your order has not arrived within the estimated shipping time, or you have additional questions regarding shipping, please Contact our Customer Service Representatives

Terms & Conditions

THIS PURCHASE AGREEMENT (the "Agreement") sets forth the terms and conditions that apply to all purchases of goods and services by ICS Network Solutions [ICShello eCommerce Shopping Online] from Seller by means of a purchase order (a "PO") issued by ICS Network Solutions [ICShello eCommerce Shopping Online] to Seller. As used in this Agreement, "Seller" means the entity identified on the face of a PO as "Seller" and its subsidiaries and affiliates, and "ICS Network Solutions [ICShello eCommerce Shopping Online] ” means ICS Network Solutions [ICShello eCommerce Shopping Online] and its subsidiaries and affiliates. Seller and ICS Network Solutions [ICShello eCommerce Shopping Online] hereby agree as follows:

1. SERVICES & DELIVERABLES. Seller agrees to perform the services ("Services") and/or provide the goods or deliverables described in a PO (collectively referred to as "Goods"), in accordance with the terms and conditions in this Agreement and the terms and conditions on the face of the PO, which terms are incorporated herein by reference. Upon acceptance of a PO, shipment of Goods or commencement of Services, Seller shall be bound by the provisions of this Agreement, whether Seller acknowledges or otherwise signs this Agreement or the PO, unless Seller objects to such terms in writing prior to shipping Goods or commencing Services. A PO does not constitute a firm offer and may be revoked at any time prior to acceptance. This Agreement may not be added to, modified, superseded, or otherwise altered, except in writing signed by an authorized ICS Network Solutions [ICShello eCommerce Shopping Online] representative. Any terms or conditions contained in any acknowledgment, invoice, or other communication of Seller which are inconsistent with the terms and conditions of this Agreement, are hereby rejected. To the extent that a PO might be treated as an acceptance of Seller's prior offer, such acceptance is expressly made on condition of assent by Seller to the terms hereof, and shipment of the Goods or beginning performance of any Services by Seller shall constitute such assent. ICS Network Solutions [ICShello eCommerce Shopping Online] hereby reserves the right to reschedule any delivery or cancel any PO issued at any time prior to shipment of the Goods or prior to commencement of any Services. ICS Network Solutions [ICShello eCommerce Shopping Online] shall not be subject to any charges or other fees as a result of such cancellation.

2. DELIVERY. Time is of the essence. Delivery of Goods shall be made pursuant to the schedule, via the carrier, and to the place specified on the face of the applicable PO. ICS Network Solutions [ICShello eCommerce Shopping Online] reserves the right to return, shipping charges collect, all Goods received in advance of the delivery schedule. If no delivery schedule is specified, the order shall be filled promptly, and delivery will be made by the most expeditious form of transportation by land or sea. If no carrier is specified in the PO, Seller shall use the least expensive carrier. In the event Seller fails to deliver the Goods within the time specified, ICS Network Solutions [ICShello eCommerce Shopping Online] may, at its option, decline to accept the Goods and cancel the PO without liability or may demand its allocable fair share of Seller's available Goods and cancel the balance of the PO without liability. Seller shall package all items in suitable containers to permit safe transportation and handling. Each delivered container must be labeled and marked to identify contents without opening and all boxes and packages must contain packing sheets listing contents. ICS Network Solutions [ICShello eCommerce Shopping Online] ’s PO number must appear on all shipping containers, packing sheets, delivery tickets, and bills of lading. Seller will clearly identify the country of origin of all Goods delivered and will indemnify ICS Network Solutions [ICShello eCommerce Shopping Online] with respect to any expenses, duties, penalties, damages, settlements, costs or attorney's fees incurred by ICS Network Solutions [ICShello eCommerce Shopping Online] in connection with Seller's failure to identify or misidentification of the country of origin.

3. IDENTIFICATION, RISK OF LOSS, & DESTRUCTION OF GOODS. Identification of the Goods shall occur in accordance with applicable laws and regulations. Seller assumes all risk of loss until title transfers to ICS Network Solutions [ICShello eCommerce Shopping Online] . Title to the Goods shall pass to ICS Network Solutions [ICShello eCommerce Shopping Online] upon receipt by it of the Goods at the designated destination; provided, however, that if the designated destination is a warehouse operated by Seller or a third-party on Seller's behalf (a "Hub"), even if located on ICS Network Solutions [ICShello eCommerce Shopping Online] 's premises, receipt by ICS Network Solutions [ICShello eCommerce Shopping Online] shall occur, and risk of loss and title shall transfer to ICS Network Solutions [ICShello eCommerce Shopping Online] , when they are physically delivered to ICS Network Solutions [ICShello eCommerce Shopping Online] and withdrawn from the Hub. If the Goods ordered are destroyed prior to title passing to ICS Network Solutions [ICShello eCommerce Shopping Online] , ICS Network Solutions [ICShello eCommerce Shopping Online] may at its option cancel the applicable PO without liability or require delivery of substitute Goods of equal quantity and quality. Such delivery will be made as soon as commercially practicable. If loss of Goods is partial, ICS Network Solutions [ICShello eCommerce Shopping Online] shall have the right to require delivery of the Goods not destroyed.

4. PAYMENT.
4.1. As full consideration for the performance of the Services, delivery of the Goods and the assignment of rights to ICS Network Solutions [ICShello eCommerce Shopping Online] as provided in this Agreement, ICS Network Solutions [ICShello eCommerce Shopping Online] shall pay Seller (i) the amount agreed upon and specified in the applicable PO, or (ii) Seller's quoted price on date of shipment (for Goods), or the date Services were started (for Services), whichever is lower; provided, however, that if the designated destination for Goods is a Hub ICS Network Solutions [ICShello eCommerce Shopping Online] shall pay Seller (a) the amount agreed upon and specified in the applicable PO, or (b) Seller's quoted price on the date such Goods are physically delivered to ICS Network Solutions [ICShello eCommerce Shopping Online] and withdrawn from the Hub, whichever is lower. Applicable taxes

5. ENTIRE AGREEMENT/MODIFICATION. This Agreement is the complete, final, and exclusive statement of the terms of the agreement between the parties and supersedes any and all other prior and contemporaneous negotiations and agreements between them relating to the subject matter hereof. This Agreement may not be varied, modified, altered, or amended except in writing signed by the parties. The terms and conditions of this Agreement shall prevail notwithstanding any variance with the terms and conditions of any acknowledgment or other document submitted by Seller. Notwithstanding the foregoing, this Agreement will not supersede or take